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What Are AI Agents?
What Are AI Agents?
What Are AI Agents?

What Are AI Agents?

AI agents are changing how software is built, deployed, and used. From autonomous assistants to API-driven workflows, they’re redefining what it means for organizations to operate, scale, and adapt. This guide breaks down what agents are, how they work, and why every business needs a readiness plan.
AI agents are changing how software is built, deployed, and used. From autonomous assistants to API-driven workflows, they’re redefining what it means for organizations to operate, scale, and adapt. This guide breaks down what agents are, how they work, and why every business needs a readiness plan.
AI agents are changing how software is built, deployed, and used. From autonomous assistants to API-driven workflows, they’re redefining what it means for organizations to operate, scale, and adapt. This guide breaks down what agents are, how they work, and why every business needs a readiness plan.

The idea of a software “agent” isn’t new — but the current generation of AI-driven agents marks a major shift in how software operates. Unlike traditional applications that wait for human input, agents act independently, execute tasks across systems, and learn from feedback. They don’t just assist humans — they extend them.

AI agents are autonomous entities capable of perceiving their environment, reasoning about goals, and taking actions without explicit human direction. They interact through APIs, workflows, and protocols like the Model Context Protocol (MCP), connecting seamlessly to tools, systems, and users.


These agents represent a structural change in how software gets developed and maintained. As organizations adopt them, they’ll need to rethink their infrastructure, governance, and readiness — not just in terms of code, but control.

Take the GetReadyForAgents Assessment to discover your readiness level.

What Exactly Is an AI Agent?

What Exactly Is an AI Agent?

What Exactly Is an AI Agent?

What Exactly Is an AI Agent?

How Agents Are Changing Software

How Agents Are Changing Software

How Agents Are Changing Software

How Agents Are Changing Software

Where Agents Live and Operate

Where Agents Live and Operate

Where Agents Live and Operate

Where Agents Live and Operate

The Organizational Impact

The Organizational Impact

The Organizational Impact

The Organizational Impact

Preparing for the Agent Era

Preparing for the Agent Era

Preparing for the Agent Era

Preparing for the Agent Era

Free Assessment

Is your business agent ready?

Free Assessment

Is your business agent ready?

Free Assessment

Is your business agent ready?

Free Assessment

Is your business agent ready?

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Get bite-sized insights on AI agents — straight to your inbox.

Join the Briefing

Get bite-sized insights on AI agents — straight to your inbox.

Join the Briefing

Get bite-sized insights on AI agents — straight to your inbox.