What defines an AI agent and why they’re reshaping the software and organizational landscape.

Where to start and how to focus on ROI first when adopting agents.

The data, APIs, and orchestration layers that make agents capable, secure, and scalable.

Ensuring data security and change management work hand in hand.

Setting guardrails and maintaining accountability as agents become decision-makers.

Adapting sales, marketing, and support when customers interact with agents instead of humans.