KPMG retracts AI usage report due to hallucinations in published content

According to TechCrunch, KPMG pulled its October 2025 report titled "Redefining excellence in the age of agentic AI" after discovering it contained significant hallucinations generated by the AI systems used to write it. Research group GPTZero identified inaccuracies that UBS, the UK National Health Service, Swiss Federal Railways, and Transport for London confirmed were false or misleading claims about their AI usage. A KPMG spokesperson said the firm is conducting an investigation and expects employees to follow guidelines on responsible AI use with human oversight.

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